Privacy Policy of NewTaxAge

At NewTaxAge by SRRN Tech Solution Private Limited, we are committed to protecting the personal data of our clients and users. We strictly adhere to the Information Technology Act, 2000, along with its amendments and all other relevant laws applicable in India. Our primary focus is to maintain the trust and relationships we have built with our users.

What Information We Collect

We may collect and process the following personal data:

• Newsletter Subscription – If you subscribe to our newsletter, we collect your email address.
• Registration Details – When you sign up, we collect your name, address, contact number, email, and password.
• Tax-Related Data – PAN, bank account details, MICR code, income, deductions, tax payment challans, Form 16, Form 26AS, and other financial details necessary for tax filing.
• Tax Scrutiny/Notices – If you use our services for handling tax notices, we collect copies of relevant documents.
• Communications – We store records of conversations, emails, and messages you exchange with us.
• Website Usage – IP address, browser type, operating system, location data, and pages visited.
• Public Information – Data available in the public domain or from publicly accessible sources, including social media.

How We Use Your Personal Data

Your data may be used for:

• Tax Preparation & Advisory – Assessing and providing tax planning services.
• Identity Verification – Confirming your identity as per legal requirements.
• Service Notifications – Informing you about updates and changes in our services.
• Business Analysis – Improving our services through data insights.
• Marketing Communications – Sending promotional emails, SMS, or calls (subject to consent).

We do not process your data in ways that conflict with your rights or interests.

Your Rights

Under applicable laws, you have the right to:

• Request details about the data we hold on you.
• Correct inaccuracies in your personal information.
• Withdraw consent for specific data processing.
• Request deletion of data no longer needed.

Who This Privacy Policy Applies To

This policy applies to various individuals and entities, including:

• Clients – Individuals who use our services and provide us with their personal data.
• Advisers – Professionals and experts who work with us or guide our clients.
• Visitors – Those who visit our website or app, whether registered or not.
• Service Providers – Entities and individuals offering services to or working on behalf of NewTaxAge.
• Enquirers – Those seeking information about our services and policies.
• Direct and Indirect Beneficiaries – Individuals benefiting from our services either directly or indirectly.

For simplicity, we collectively refer to all these individuals as "you" throughout this document. This policy covers all aspects of our website, mobile applications, and services, including Income Tax Return Filing, Tax Notices, Tax Scrutiny, Tax Planning Applications, and related offerings.

Consent

Your consent is necessary for certain data processing activities, in line with the Information Technology Act, 2000. By using our website and services, you agree to this privacy policy. You can withdraw your consent anytime.

Sharing Your Personal Information

We maintain strict confidentiality standards and may share data only with:

• Affiliated Companies – Within SRRN Tech Solution Private Limited and related entities.
• Service Providers – KYC validation agencies, banks, and payment processors.
• Regulatory Authorities – Law enforcement or government bodies when legally required.
• Third-Party Vendors – For IT, infrastructure, or marketing services.
• Business Transfers – In case of mergers, acquisitions, or restructuring.

Security & Storage of Your Data

We implement security measures, including:

• Encryption (SSL) – Securing data transmission.
• Access Controls – Restricting data access to authorized personnel.
• Data Backups – Ensuring data protection and recovery.

Data Retention

We retain your personal data for as long as required to:

• Meet legal, regulatory, or tax compliance.
• Provide ongoing services and support.
• Resolve disputes and enforce agreements.

Why We Collect Your Information

We process your data for various lawful purposes, including:

• Enhancing Security – To protect our platform and information systems from threats.
• Preventing Fraud – To detect and prevent cybercrime and fraudulent activities.
• Service Customization – To provide a personalized experience and improve our services.
• Legal Compliance – To comply with tax regulations, law enforcement, and legal requirements.
• Claims & Dispute Resolution – To handle disputes or legal claims.
• KYC Compliance – To verify identity and comply with Know Your Customer (KYC) regulations.
• Training & Quality Assurance – To ensure high service standards.
• Marketing & Communication – To send service updates and promotional materials (with consent).

Contact Us

For privacy concerns, contact Us:

• Email: support@newtaxage.com
• Phone: +91 7585031359 (Mon-Sat, 10 AM - 7 PM)

Policy Updates

We may update this policy periodically. Please review it regularly for changes.

Cookies

We use cookies to:

• Improve website functionality.
• Track visitor engagement.
• Provide personalized content.

You can disable cookies through your browser settings, though this may affect website performance.

Additional Information

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

By using NewTaxAge, you acknowledge and agree to this Privacy Policy, ensuring a secure and transparent experience.